Frequently Asked Questions
Everything you need to know about GALAXEON products.
How long does the mascara last?
Our long-lasting formula is designed to stay in place all day without smudging or flaking.
Is the eyeliner waterproof?
Yes, our precision eyeliner is smudge-resistant and designed for long-lasting wear.
Is this product safe for sensitive eyes?
Our formula is gentle and suitable for most users. If you have sensitive eyes, we recommend a patch test before full use.
How do I remove the makeup?
Use a gentle makeup remover or cleanser to easily remove both mascara and eyeliner.
Do you offer refunds or returns?
Please contact our support team for assistance with returns or order issues.
How long does shipping take?
Shipping times vary depending on location. You will receive tracking information once your order is shipped.
What makes GALAXEON products different?
GALAXEON focuses on clean design, precision performance, and long-lasting results. Our products are created to deliver effortless beauty with a premium feel.